Thank you for choosing Adventure Camp Tents as your outdoor gear provider. We strive to provide prompt and reliable shipping services to ensure you receive your products in a timely manner. Please review our shipping policy below:
- Processing Time:
Once your order is placed and payment is confirmed, we will begin processing it. Our typical processing time is 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience. - Shipping Methods:
We partner with reputable shipping carriers to deliver your orders safely. The available shipping methods will be displayed during the checkout process. The options may include standard shipping, expedited shipping, or any other relevant shipping services. - Shipping Rates:
Shipping rates are calculated based on various factors, including the weight, dimensions, destination, and shipping method selected for your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase. - Delivery Time:
The estimated delivery time depends on the shipping method selected and the destination address. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please use the provided tracking details to monitor the progress of your shipment. - International Shipping:
Adventure Camp Tents offers international shipping to select countries. However, please note that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping charges paid at the time of purchase. Please familiarize yourself with your country’s import regulations and potential additional costs. - Order Tracking:
We provide order tracking services for your convenience. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number or a direct link to track your package. Please allow some time for the tracking information to be updated by the shipping carrier. - Address Accuracy:
It is crucial to provide accurate and complete shipping information when placing your order. Adventure Camp Tents is not responsible for any delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer. Please double-check and verify your shipping address before submitting your order. - Delivery Issues:
While we strive to ensure smooth delivery, occasionally, unforeseen circumstances or carrier-related issues may cause delays or delivery problems. If you encounter any issues with the delivery of your order, please contact us at [email protected]. We will work diligently to resolve the matter and assist you accordingly. - Contact Us:
If you have any further questions or concerns regarding our shipping policy, please reach out to our customer support team at [email protected]. We are here to assist you and provide any necessary clarifications.
Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.
